We're here to help keep your shipment moving.
Have a question about a shipment, delivery, billing or one of our services? Send our customer support team a message and we'll get back to you with the information you need.
How can we help?
Tell us what you need assistance with. Please provide the relevant details so our support team can understand your enquiry and respond efficiently.
Help us resolve your enquiry faster
When contacting us about a shipment, providing accurate information allows our support team to identify the issue and provide a more useful response.
Include it whenever your enquiry concerns a specific shipment.
Tell us what happened and include any important delivery information.
A clear description helps us understand your request before responding.
Support when you need it.
Whether you have a question about a shipment or need more information about our services, we're ready to assist.
Shipment Status
Need information about a delivery? Use your tracking number to check the latest available shipment status.
Track your shipment →Shipping Services
Explore courier, express, freight and international shipping solutions for personal and business needs.
View our services →Email Support
Send our team a detailed enquiry and we'll respond by email with the information or assistance you require.
Email our support team →Your shipment is important to us.
If you need assistance with a shipment or have a question about Velo Freightage, our customer support team is ready to help.
Email Velo Freightage